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Published June 8, 2022 at 8:00 PM
Updated September 14, 2023
Renovation of a communication facility in Salem, Oregon. Working plans call for the renovation of a communication facility.
This is a Request for Information (RFI) for Contact Center systems using a central point where it can manage all customer interactions across various channels. The Oregon Department of Transportation (ODOT), through its Driver and Motor Vehicle Services Division (DMV), is interested in learning about Contact Center systems that could improve services for its customers using a central point where it can manage all customer interactions across various channels. This will help increase productivity, provide necessary reports, and have all needed functionality within one system. All questions regarding this RFI by must be submitted by the time stated in OregonBuys. All questions and answers will be posted on OregonBuys.
Final Planning
Communication
$50,000.00
Public - State/Provincial
Renovation
Trades Specified
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