The City of Houston IT department requests maintenance services for the Power Distribution Units (PDU) and Computer Room Air Handling Units (CRAHU) located at 1301 Fannin, suite 1255. The objective is to provide a scheduled routine maintenance and break/fix, as required, service for new data center core infrastructure purchased December 2013, as part of the new downtown city data center. These systems provide cooling and power to approximately 5,000 square feet for critical systems supporting the city to include; Email (Exchange), CSMART, GIS, 311, Voice, Health and Human services systems, Parks and other ancillary systems/services. The data center houses 5 STULZ CRAHU units, 6 floor model APC PDUs and 6 floor model APC Remote Power Panels (RPP). This cooling and power provides us the assurance that our data center's infrastructure is operating at maximum efficiency and actively managing server supply with demand. In a sense, it is similar to an insurance policy, assuring that critical business infrastructure will not be interrupted by unforeseen server hot spots or power outages as operations change. The risk of not having redundant, well maintained power and cooling in the data center means the potential to incur outages extending beyond city employees but severely impacting the city as a whole where critical systems such as 311, GIS or CSMART would not be available for use, due to over-heating or single-threaded power outages. This PM contract and work eliminates and mitigates the majority of risk associated with outages caused by heat or power outages by ensuring the systems are monitored, managed and repaired as necessary keeping them up to date. The city invested a lot of money standing up a new data center supporting some of its most critical systems, which the PDUs and CRAHUs provide the backbone power and cooling to. If a system gets too hot, the lifespan and likelihood of it breaking increase significantly; causing more delays and often times money.
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