The Contractor shall provide on a monthly basis a systematic and comprehensive program of preventive maintenance and testing on all of the City's elevating and platform wheelchair lift equipment. Unless otherwise stated in the RFQ, all specifications are the minimum requirements. If specific equipment requires additional preventive maintenance for safe and reliable operations, as specified by the manufacturer, the Contractor shall perform the additional preventive maintenance without added cost to the City. There should be no compromise to the safety standards as required in the RFQ, and other safety regulations. An inventory of elevator and platform wheelchair lift equipment locations requiring a service agreement is identified in Schedule A-1. The successful contractor's performance will be tracked to ensure that its ability is in accordance with the quoted service deliverables including on time service, and the level of quality desired. The Contractor shall be responsible for but not limited to the following: (a) perform routine maintenance and testing, that includes examination, lubrication and minor adjustments;
(b) perform repairs as necessary outside of the usual maintenance duties;
(c) emergency call out service;
(d) maintenance of complete records;
(e) the mechanical maintenance work of cleaning, lubrication, testing, adjusting, repairing, etc.;
(f) furnishing of replacement parts and supplies, including spares;
(g) furnish all testing as required by the applicable codes; and
(h) 24 hour, 7 day per week elevator phone monitoring by the Contractor: no third party monitoring will be accepted. It is possible that some questions raised, and information provided during the Information Meeting may be the only source of critical information essential to prepare and submit a successful Quotation. Contractors are responsible to ensure they are fully informed and have a clear understanding of the requirements. Contractors are to examine the site prior to submitting a Quotation to fully acquaint themselves with all existing conditions reasonably inferable from examination of the site and its surroundings and the RFQ and to make allowance for such conditions in the Quotation. By submitting a Quotation, a Contractor represents that it has examined the site fully as to all conditions, contingencies, risks and circumstances, local or otherwise, which might influence or affect the performance of the Work. Note: No minutes of the information meeting and site tour will be provided The Contractor is responsible for parking fees, if applicable. All inquiries related to this RFQ should be directed in writing to purchasing@surrey.ca
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