This is a service / maintenance or supply contract in Sugar Land, Texas. Contact the soliciting agency for additional information.

The City will notify the bidder by means of a work order of any work needing to be complete. Work orders will identify the requested repair locations, the anticipated type of repair or maintenance needed based on the bid items, and the type of work order. All work order communications will be conducted through the City's Traffic Engineering and Operations Division Representative or Project Inspector as stated in the following conditions. Types of Work Orders An Emergency Work Order is one that needs quick resolution due to the safety of the traveling public. Examples include but are not limited to repairing a damaged electrical service or conduit to restore lighting for a significant section of dark roadway or removing a damaged light pole blocking roadway traffic. The City assumes the awarded Contractor will have quick access to all necessary supplies to correct an issue of this type. A Maintenance Work Order is one that addresses most outages due to normal life of equipment. Examples include but are not limited to preventive maintenance or bulb / ballast replacements on high mast structures, roadway light poles, bridge lighting, and underpass / wall pack lighting. A Project Work Order is one that addresses the replacement / upgrade of a large quantity of material or replacement of damaged light poles and foundations from traffic accidents. An example of this would be the upgrade of a roadway segment or bridge lighting from HPS to LED. For material upgrades, the delivery date for all material needed should be submitted to the City within 10 calendar days from the work order date. Upon the City notifying the Bidder via a work order, the bidder shall mobilize and begin work within: 24 hours for an Emergency Work Order Seven (7) calendar days for Maintenance Work Order Fourteen (14) calendar days from the material delivery date for a Project Work Order. Proof of the material delivery date should be submitted to the City within 10 calendar days from the date of work order. The City of Sugar Land shall provide a Q&A addendum addressing all questions that are received in writing on or before the written question submittal deadline. Questions received from all respondents shall be answered and placed on the publicpurchase.com website in the Section entitled, "Addenda." All changes to the Invitation to Bid will also be posted on the same website. Check the website daily for updates. Please direct all questions regarding this bid to: City of Sugar Land Purchasing Jason Poscovsky, CPPO, CPPB E-mail: jposcovsky@sugarlandtx.gov. Contact with any personnel of the City other than Jason Poscovsky, regarding this request for bid may be ground for elimination from the selection process. The City does not assume responsibility for not receiving questions from the Bidder or the Bidders' receipt of any answers, addenda, or amendments placed on that website.