This is a service / maintenance or supply contract in Hilo, Hawaii. Contact the soliciting agency for additional information.

Any request for approval to substitute any item or take exception to any specification, special provision or general condition, or clarification must be received through online portal on or before October 25, 2024 The purpose of this Notice is to inform you of the statutory requirements for a Contractor Past Performance Database ("Database"), which was established pursuant to Act 188, SLH 2021, to routinely capture a contractor's performance information in a structured and uniform way that is accessible and utilized when future procurements arise and where there is a need to determine whether a bidder or offeror is "responsible" as defined under HRS 103D-104. This Database is housed in the Hawaii Awards and Notices Database System ("HANDS"). No matter the cost of the procurement, all County contracts for goods, services, and/or construction solicited under Competitive Sealed Biddings ("IFB") (HRS 103D-302); Competitive Sealed Proposals ("RFP") (HRS 103D-303); or Sole Source (HRS 103D-306) that are completed on or after January 1, 2024, shall have a Contractor's Performance Form ("Performance Form") completed. This Performance Form is electronically accessible on the HANDS website. All Contractors must sign up for a HANDS account to access each Performance Form. There is no cost to sign up for the HANDS account. The below steps provide detailed information about this new process. 1. In its Offer or Proposal, the Offeror/Proposer shall include an email address for the appropriate person of the entity who will have the responsibility of receiving, reviewing, and completing the Performance Form. It is important that this email address be accurately and correctly typed in and is an email address account that is checked often. The County of Hawaii will input this specific email address into the Performance Form and upon submission of the form, the HANDS system will automatically send a notification to the Contractor's email address provided. 2. After completion of contract, County of Hawaii completes the Performance Form on HANDS. 3. After the County submits the Performance Form on HANDS, the Contractor will automatically receive a notification that the Performance Form is ready to be reviewed. Upon notification, the Contractor shall review the Performance Form within twenty (20) working days and submit comments, rebuttal statements, or additional information/attachments, or the Performance Form will be considered completed by the Contractor after the twenty (20) working days have elapsed. Note: A Contractor may go back in and edit its comments as many times, up to twenty (20) working days after the Contractor was notified to take action. 4. At the end of the twenty (20) working days, the County will automatically receive an email notification from HANDS, and the County's Procurement Officer must review (within twenty (20) working days upon notification) the Performance Form as completed by the Contractor. 5. After the County's Procurement Officer finalizes the Performance Form, it is kept in the HANDS Database, and the information included therein may be used in making a "responsiblity" determination pursuant to Act 188.