California (CA)

Irvine

Genesys Cloud Maintenance and Support - 6112250

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Privately Funded

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Publicly Funded

Addenda Available

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Published April 14, 2026 at 8:00 PM

Updated May 21, 2026

Description

This is a service / maintenance or supply contract in Irvine, California. Contact the soliciting agency for additional information.

The Foothill/Eastern Transportation Corridor Agency and the San Joaquin Hills Transportation Corridor Agency is engaging an authorized Genesys Partner currently listed in the Genesys AppFoundry. The qualified firm shall manage and maintain the Genesys Cloud contact center platform deployed for use by TCA’s contact center to include subscription management, alert management, incident management and resolution, level 1 support, account management, change management, moves/adds/changes, and system maintenance for all relevant features (the “Services”) as more specifically described in Exhibit A to the Form of Contract (Section III).

Details

Stage

Sub-Bidding

Building Use

Office

Value

$1,000,000.00

Sector

Public - City

Project Type

Service, Maintenance and Supply

Bonds

Set Asides

Documents Requested

Our team is requesting plans for this project.

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Contacts

2 Record(s)

Contracts Administrator

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Phone

Fax

Owner

Contact

Phone

Fax

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United States of America

Genesys Cloud Maintenance and Support - 6112250

Description

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Documents Requested

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Owner

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