California (CA)

Irvine

Genesys Cloud Maintenance and Support - 6112250

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Privately Funded

Bidding Soon

Documents Available

Publicly Funded

Addenda Available

Post-Bid

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Published April 14, 2026 at 8:00 PM

Updated June 10, 2026

Description

This is a service / maintenance or supply contract in Irvine, California. Contact the soliciting agency for additional information.

The Foothill/Eastern Transportation Corridor Agency and the San Joaquin Hills Transportation Corridor Agency is engaging an authorized Genesys Partner currently listed in the Genesys AppFoundry. The qualified firm shall manage and maintain the Genesys Cloud contact center platform deployed for use by TCA’s contact center to include subscription management, alert management, incident management and resolution, level 1 support, account management, change management, moves/adds/changes, and system maintenance for all relevant features (the “Services”) as more specifically described in Exhibit A to the Form of Contract (Section III).

Details

Stage

Post-Bid

Building Use

Office

Value

$1,000,000.00

Sector

Public - City

Project Type

Service, Maintenance and Supply

Bonds

Set Asides

Documents Requested

Our team is requesting plans for this project.

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Contacts

2 Record(s)

Contracts Administrator

Contact

Phone

Fax

Owner

Contact

Phone

Fax

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United States of America