This is a service / maintenance or supply contract in Hampton, Virginia. Contact the soliciting agency for additional information.

The contractor shall perform all work on the GE Lunar iDXA machine located at the 192d Human Performance Center (HPC), Building 781, Langley Air Force Base, Hampton, VA, in accordance with the following requirements: Annual Planned Maintenance must be performed annually at an interval not exceeding 12 months, including lubrication, cleaning, functional testing, and image quality evaluation, with tasks determined by the equipment manufacturer’s guidance, age, duty, service history, and contractor recommendation. Service dates and times must be mutually agreed upon in advance. For Corrective Maintenance (Repairs): provide telephone support response within one hour of the initial government call and on-site technician response within twenty-four hours during normal business hours. General technical support must be available by phone from 0800 to 1700 local time, excluding recognized federal holidays. The contractor must furnish new or exchange parts of equal caliber and quality to ensure optimum performance. Excluded items are patient positioners, table pads, comfort cushions, leg straps, uninterrupted power source (UPS), printers, and external peripheral equipment serving other modalities. Covered Software Updates (including error corrections and minor current-release functional enhancements) must be provided, but Software Upgrades (major architecture or file structure changes) are excluded. Personnel must wear clean, well-fitting uniforms and cover-toe footwear while at Langley AFB, and all employees must prominently display company identification badges showing the company name, employee name, and the word 'Contractor' in all interactions. Quotes must include a completed pricing structure for the Base Year and Option Years 1–4, a maximum 2-page statement detailing capability and specialized qualifications to maintain and repair GE Lunar iDXA machines including manufacturer-equivalent training or certifications, a summary demonstrating how the 1-hour telephone and 24-hour on-site response windows will be guaranteed, a brief draft Quality Control Plan, and completed vendor information representation forms.