Renovation of a municipal facility in San Francisco, California. Completed plans call for the renovation of a municipal facility.

**As of December 17, 2020, this project has not yet been awarded. The project is expected to be awarded on March 12, 2021.** Metropolitan Transportation Commission (MTC) invites your firm to submit a proposal for the design and development, installation and testing, training and transition, and operation and maintenance of the Next Generation Clipper (C2) Customer Service Center (CSC). Proposers may appear: Via telephone conference by dialing in using the following telephone numbers. Dial by your location +1 408 638 0968 US (San Jose) +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) 877 853 5247 US Toll-free 888 788 0099 US Toll-free Meeting ID: 953 5388 4184 Find your local number: https://bayareametro.zoom.us/u/ab3lrQXspj MTC expects the work to commence on or about March 1, 2021 and to be completed four (4) years and nine (9) months after the start of the operations and maintenance work. At MTC's sole option, the operations and maintenance work under the contract may be extended for up to three additional two (2) year periods. Proposer shall include the cost of all premiums and other costs relating to the required Letter of Credit, Performance and Payment Bonds, and Operations and Maintenance Bonds in its Proposal. MTC reserves the right to accept or reject all proposals submitted, waive minor irregularities, request additional information, or revisions to offers, and negotiate with any or all Proposers.