This is a service / maintenance or supply contract in Four Oaks, North Carolina. Contact the soliciting agency for additional information.

The North Carolina Department of Transportation (hereinafter referred to as "Department") is seeking the services of a janitorial maintenance company to provide custodial operations and maintenance of rest area consisting of but not limited to an efficient janitorial and grounds service including labor, supervision, equipment and supplies as specified herein. The intent of these specifications and requirements is to state and define the terms and conditions under which the Contractor shall provide the management, supervision, and manpower capable of performing work at the highest standards of janitorial excellence necessary to provide these services in a professional and workmanlike manner. This document is intended as a benchmark of the Department's minimum standards for rest area janitorial maintenance. The Department places significant value on the safety and treatment of travelers who visit rest areas. All travelers are to be treated as customers and the Contractor shall emphasize safety and customer service at all times. The provisions of the services required as part of this solicitation ultimately reflect upon the Department and the State of North Carolina as a whole. This proposal, as written, is to be binding by the State and the Contractor. MANDATORY PRE-BID Please be advised that any references in the RFP to pre-bid language will not apply as a pre-bid will not be held for this contract. If bidders have questions, they will be addressed in an addendum. The Bidder is encouraged to make his/her own observations of the sites to determine the items identified in this contract as the Contractor's responsibility. BID QUESTIONS Purpose: Upon review of the bid documents, bidders may have questions to clarify or interpret the bid in order to submit the best bid possible. To accommodate the Bid Questions process, bidders shall submit by email any such questions no later than Thursday, April 7, 2022 at 5:00 PM. A response to bidder questions will be in the form of an addendum. Instructions: Written questions shall be emailed to Sharon McCalop stmccalop@ncdot.gov by the date and time specified above. Bidders will enter "54-SM-04-12024721 - Questions" as the subject for the email. Questions received prior to the submission deadline date, the State's response, and any additional terms deemed necessary by the State will be documented and included in an addendum to be posted on Connect NCDOT: Website. No information, instruction or advice provided orally or informally by any State personnel, whether made in response to a question or otherwise in connection with this RFP, shall be considered authoritative or binding. Bidders shall be entitled to rely only on written material contained in an Addendum to this RFP.