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This is a service / maintenance or supply contract in Boulder, Colorado. Contact the soliciting agency for additional information.

This Request for Proposal (RFP) is being solicited on behalf of the Boulder Regional Emergency Telephone Service Authority (BRETSA) by Boulder County. BRETSA is seeking written proposals from qualified vendors with expertise in providing Mass Notification Systems for public safety agencies. We are particularly interested in understanding if you firm has replaced an existing Mass Notification System and the steps required to complete such a project for a Telephone Authority with multiple PSAP's and user Agencies. Background The Boulder Regional Emergency Telephone Authority (BRETSA) is a governmental entity established pursuant to 29-1-103, C.R.S. and 29-11-100.5 et seq. and in conformance with the Colorado Governmental Immunity Act 24-10-101 C.R.S. et seq. The Authority pays the costs of providing 911 telephone services, but does not pay for the cost of staffing individual dispatch centers. The cost of responding to 911 calls is covered by the participating emergency response agencies. Each of the members of BRETSA is responsible for providing their own dispatching services. BRETSA funds and purchases equipment and services for four primary public safety-answering points (PSAPs) within Boulder County, Colorado. These PSAPs are: Boulder County Sheriff (serving 7 Law agencies, over 20 Fire agencies and EMS) City of Boulder (Law, Fire, EMS) City of Longmont (Law, Fire, EMS) University of Colorado, Boulder (Law RFP #7311-22 will be used to select the most responsive and responsible vendor for award to proceed into contract negotiations with BRETSA. The purpose of this RFP is to obtain information to assist the BRETSA agencies with what products exist in the market today that could replace the existing Mass Notification system in use today. The BRETSA Agencies are looking for estimated timeframes for implementation (product and services) to deploy a new mass notification system. The proposed Mass Notification System will be fully hosted by the vendor requiring no hardware, equipment, storage, etc. by any BRETSA agencies. The system should be web-based with the ability to access the system via a secure internet connection from any computer, tablet, or smart phone in order to send out alerts and notifications. Additionally, BRETSA is interested in having responses from prospective vendors as to the cost of a mass notification hosted system and how the existing system would be replaced. Specifically, how your firm would plan and execute the replacement of an existing Mass Notification system in a planned and seamless process. Vendors to propose solutions that best meet BRETSA's objectives and requirements for migrating to a new Mass Notification solution. The proposed solution must meet both current and future requirements of the local Agencies. The BRETSA agencies have scheduled virtual vendor demonstrations of proposed Mass Notification products. Vendors may be requested to conduct demonstrations that show all current functions and features of the proposed system requested in this RFP document. BRETSA may request demonstrations of specific and relevant scenarios. Vendors should also be prepared to provide detailed technical and architectural information as part of these demonstrations. The demonstration may be conducted on-site at PSAP facility or done virtually and recorded (e.g., ZOOM) to allow dispatchers, managers, and other administrators to view and operate the proposed Mass Notification products. General Requirements - Insurance Required

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Service, Maintenance and Supply

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May 27, 2022

June 27, 2022

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Multiple Locations, Boulder, CO


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