Renovation of a municipal facility in Windsor charter Township, Michigan. Completed plans call for the renovation of a municipal facility.

Building Lobby Modernization Project The purpose for this Request for Information (RFI) includes, but is not limited to, collecting market information to better understand best practices about an electronic visitor management system (VMS) solution The information gathered may be used to assist the State in developing program strategy and possibly developing an RFP. 1. Program Overview The State of Michigan (SOM), Department of Technology, Management & Budget (DTMB) seeks to modernize DTMB managed facility public spaces by incorporating network accessible devices to support the security guards' functions and to assist in SOM agencies' efforts in support their clientele. Assistance to agencies will occur by efficiently managing guests through an enterprise class electronic visitor management system (VMS) solution. The system shall provide the onsite security staff with software tools to efficiently manage visitors within DTMB managed facilities. Further, the intent of this project is to streamline communications regarding visitors and emergency notifications with all SOM agencies that our security guards support. Finally, this modernization will allow the process of sharing security alerts and notifications between security staff by eliminating paper traffic and moving our communications and alerts to the electronic systems. We desire a complete solution and seek a vendor who has experience delivering complete solutions. 2. Requirements The solution must meet the following general requirements: o Leverage the latest technologies to include but not be limited to internet registration, smart device interaction, etc. o Capable of reading a driver's license, capturing a photo and printing a photo ID visitor badge that self expires/voids after a predetermined time of day. o Microsoft compatible (Active Directory integration and Office 365) o Client/server or Web based solution with a centralized database storage and a retrieval system o Internet pre-registration o Watch list integration and creation o Ability to produce a QR and/or Barcode on visitor badge o Ability to export all visitor data o Compatible with commercially available "off the shelf" badge/label printers o Allow for customizable user interface, badge templates and email notifications o Provide "real time" visitor status o Issue alerts and allow for flagging of visitors (i.e., banned visitor, restricted access, etc.) o End user report functionality o Support batch printing of visitor badges o Implementation support and end user training o End user support during standard business hours o Meet SOM cybersecurity standards and policies. The State has established Information Technology (IT) Policies, Standards and Procedures (PSP's) to protect IT resources under the authority outlined in the overarching State 1305.00 Enterprise IT Policy. In no case will the safeguards of Contractor's data privacy and information security program be less stringent than the safeguards used by the State, and Contractor must at all times comply with all applicable public and non-public State IT policies and standards, of which the publicly available ones are online o Vendor must work with the State of Michigan, Department of Technology, Management and Budget to obtain an Authority to Operate prior to final implementation at all MCS work sites. RESPONSE PREPARATION Please respond to the following topics and questions in a "Question and Answer" format, providing thorough information for each, when possible. 1. Company full name and address. 2. Name, telephone number, and email address of the individual(s) who will serve as your company's authorized contact. 3. Please identify who was involved in developing the response to this RFI 4. Please include, as an attachment, the following: o Mission Statement o Organizational Chart o Accreditation or other relevant credential 5. Please provide a comprehensive overview of your prior experience providing, operating, programming, and managing this type of project. 6. Provide contact information including names, telephone numbers, and email addresses for your customer(s) for the work mentioned in question number five. 7. What additional assets, tools, or expertise would your organization request from the State of Michigan 8. Please advise how your solution can meet the requirements listed on the previous page. Please advise if there are any requirements above that your solution meets out of the box versus would require customization. Please advise if there are any requirements your system cannot meet. 9. Please provide the pricing structure and estimated including: a. Implementation Costs b. Annual subscription or licensing costs c. Hosting costs d. Annual maintenance costs e. Other one time or recurring costs 10. Please provide additional pertinent information 1. CONTACT INFORMATION FOR THE STATE. The sole point of contact concerning this Request for Information (RFI) is: Jarrod Barron 517-249-0406 Barronj1@michigan.gov 2. QUESTIONS. Questions concerning the RFI must be emailed to barronj1@michigan.gov no later than the time and date specified on the cover page of this document Deadline to Submit Questions 11:59a.m. Eastern Time 9/14/2022 Anticipated Date State will Post Answers to Questions 9/21/2022