This is a service / maintenance or supply contract in Lafayette, Louisiana. Contact the soliciting agency for additional information.

The proposer will provide the University of Louisiana at Lafayette a Unified Communications as a Service Platform (UCaaS) and Contact Center as a Service Platform (CCaaS) based on the requirements identified in the attached Proposer Response Spreadsheet. In addition, the successful proposer will provide implementation, planning, design, build, configuration, deployment, integration, project management, training, and post implementation services in support of the new platforms. Please note the University has a tentative closure scheduled for the Holidays between December 18, 2023 and January 2, 2024. Question Deadline 10/24/2023 at 2:00 PM CT Deadline to Answer Written Inquires November 3, 2023.Written questions concerning this solicitation shall be delivered to the Universitys RFP Coordinator for this RFP listed below: Attention: Kristi Montet Office of Purchasing University of Louisiana at Lafayette 104 University Circle, Room 123 Martin Hall Lafayette, LA 70503 kristi.montet@louisiana.edu Each proposal shall be accompanied by a proposal guarantee in the form of a bond or a certified or cashiers check or money order made payable to the University of Louisiana at Lafayette for five percent (5%) of the proposed total amount from the submitted cost sheet. The successful Proposer shall be required to provide a performance (surety) bond in the amount of Four Hundred Thousand dollars ($400,000.00) to insure the successful performance under the terms and conditions of the contract negotiated between the successful Proposer and the University.