This is a service / maintenance or supply contract in Orlando, Florida. Contact the soliciting agency for additional information.

Respondents shall not be permitted to hand-deliver, mail, telephone, fax or email offers. Responses received after the submission deadline and/or transmitted outside of the designated ProcureNow OpenGov e-Procurement Platform shall be rejected. It is the respondent's responsibility to ensure they commence their upload efforts timely to meet the submission deadline. The County shall not be responsible for delays caused by any occurrence, including the respondent's network delays, bandwidth issues, internet outages, or technical difficulties. ProcureNow Technical Support For Technical Support, respondent's can reach the ProcureNow OpenGov Service Desk: Chat (preferred): Click the button in the lower right hand corner of the portal Email: support@procurenow.com Phone: 1 (855) 680-4747 Hours: Mon-Fri 8am - 8pm EST Timely Questions Regarding this Solicitation The question and answer module of ProcureNow OpenGov IS being utilized for this solicitation. Timely questions concerning this solicitation shall be submitted in accordance with the deadline for questions: Tuesday, December 19, 2023 at 5:00 pm EST. Respondents are instructed not to contact the initiating division directly. Consideration for modification or alteration of the documents contained in this solicitation shall be requested during the specified question period, before the applicable deadline. No oral interpretation of the meaning of the plans, specifications, or other Contract documents shall be considered binding. The County shall be bound by information and statements only when such statements are written and executed under the authority of the Manager, Procurement Division. Answers for timely questions will be addressed in the ProcureNow OpenGov question and answer module or as an addenda to this solicitation depending on volume, participants are encouraged to subscribe as a follower and monitor all notifications. Beyond questions and answers, any and all modifications, clarifications, interpretations and supplemental instructions will be in the form of a written addendum which, if issued, will be available for download. All addenda and questions/answers so issued shall become part of the Contract Documents and receipt shall be acknowledged as specified herein. This provision exists solely for the convenience and administrative efficiency of Orange County. No respondent or other third party gains any rights by virtue of this provision or the application thereof, nor shall any respondent or third party have any standing to sue or cause of action arising there from. Untimely questions are unable to be submitted in the question and answer module, thereafter respondents raising critical concerns must email megan.miller@ocfl.net. Critical clarifications may be made via addenda, however, untimely questions may not be considered. 1.2. Background Orange County exercises the rights and privileges conveyed to it by the State of Florida, and the Orange County Charter. It presently operates with an elected chief executive officer, Orange County Mayor, and six elected district commissioners, who together comprise the Board of County Commissioners. Procurement is an essential function of the County, affecting all operational departments, ongoing projects and future initiatives. The Procurement Division is divided into three (3) Sections, the "Buying Section", the "Purchasing Section" and the "Contracts Section". The Orange County Procurement Division operates under the leadership of Carrie Mathes, MPA, NIGP-CPP, CFCM, CPPO, CPPB as Procurement Division Manager and Chief Procurement Official in accordance with the Orange County Ordinance. Question Submission Deadline:December 19, 2023, 5:00pm