This is a service / maintenance or supply contract in Window Rock, Arizona. Contact the soliciting agency for additional information.

The Navajo Special Diabetes Program (NSDP) is soliciting proposals for the collection, transport, and disposal of Solid Waste for seven (7) NSDP Service Area Offices on the Navajo Nation for a multi-year period (2024-2025). NSDP invites service providers to submit proposals responsive to the specific requirements set forth in the request for proposals (RFP). Navajo Special Diabetes Program Service Area Office locations and Contact Listing: Chinle NSDP Office Judith Jake 928-674-2422 Crownpoint NSDP Office Sylvia Billie 505-786-2372 Dilkon Wellness Center Garrett Tsosie 928-657-8119 Kayenta NSDP Office Joan Gray 928-697-5670 Teecnospos Wellness Center Charlene Begay 505-612-9127 Tuba City Wellness Center Joan Gray 928-707-0742 Window Rock Wellness Center Rodgina Paul 928-871-7870 SCOPE OF SERVICES: Contractor will collect all properly prepared waste from each Service Area Office and Wellness Center on the designated collection day. Contractor is also required to offer subscription/ elective recycling services, which shall include single stream or card board collection, for businesses with the NSDP. Contractor shall handle all serviced collection containers in a manner that avoids damage to them. Containers will be returned to the designated setout location at each location, standing upright, and will not be thrown or placed in areas where they become obstructions to pedestrians or traffic flow. Contractor shall make collections with minimal noise disturbance in a sanitary manner. Contractor's employees shall pick up trash, or yard trimmings spilled by the Contractor immediately. All areas where glass has been broken or dropped will be swept clean and glass deposited in the truck. All solid waste hauled by the Contractor shall be so contained, tied, covered, or enclosed such that leaking, spilling, or blowing are prevented. Any leaking fluids from the trucks of the Contractor shall be cleaned up within 24 hours, and notification must be sent to the NSDP's staff member in charge of the contract. Collection Equipment Contractor shall keep all equipment in safe operating condition and in proper repair, in a clean, sanitary, and presentable condition. Vehicles must be painted uniformly with the name of the contractor. Any equipment not functioning properly shall be replaced or repaired before returning to operations. All complaints shall be made directly to the Contractor, and shall be given prompt and courteous attention. In the case of alleged missed collections, the Contractor shall investigate and, if such allegations are verified, shall arrange for the garbage or recycling to be collected for the residential or commercial premises within 24 hours after complaint has been received. Contractor shall submit to the NSDP on a monthly basis the report of missed collections, either solid waste or recycling. NSDP's goal is the resolution of 99% of all complaints within 24 hours of the complaint. Contractor shall be responsible for invoicing each commercial business offices monthly. Contractor shall assign a qualified person or persons to be in charge of its operations within the NSDP and will provide the name, address and telephone numbers of such person to the NSDP. All garbage collected will be delivered to a permitted solid waste disposal facility operating in compliance with applicable federal, state, and local laws. The Contractor shall be responsible for ensuring the disposal facility is operating and continues to operate in compliance with all applicable laws and regulations. The Service Provider shall perform the work as outlined in this RFP in a competent, qualified, diligent and efficient manner. Contractor will offer NSDP new trash container bins. The carts and bins will be at no additional cost to NSDP. All equipment will bear the hot-stamped name and logo of the contractor. All garbage and collection equipment will be maintained in good repair and appearance. The container will remain the property of the Contractor who will be responsible for replacing faulty or damaged bins. PROPOSAL SUBMITTAL REQUIREMENTS To be considered, each bidder must submit a response to this Request for Proposal (RFP) and respond to the SELECTION CRITERIA identifying an understanding of the services requested. The proposal must be signed, in ink, by an official authorized to bind the bidder to its provision. The content of this RFP, its attachments, the proposal and any mutual understandings resulting from oral presentations will become contractual obligations if a contract ensues. Failure of the successful bidder to accept these obligations may result in cancellation of a proposed contract. NSDP further reserves the right to interview the key personnel assigned by the successful bidder to this project. NSDP reserves the right to reject any and all proposals. Each proposer shall conduct its own examination, investigation, and research regarding the proper method of performing the work, all conditions affecting the work to be done, labor, equipment and materials, and the quantity of work to be performed. By executing the contract, the successful proposer will expressly represent that it has satisfied itself through its own investigation and research regarding all such conditions. The successful proposer's decision to enter the contract is based upon such investigation and research, and the proposer is not relying on any representations made or information provided by the NSDP. By submitting a proposal, each proposer represents that it shall make no claim against the NSDP because of any estimates, statements, or interpretations made by any officer or agent of the NSDP that may prove to be erroneous in any respect. The successful proposers will be responsible for providing labor, supervision, materials, equipment, transportation, service, and the shop facilities necessary to perform high-quality work. The NSDP intends to award a multi-year contract to the proposer that can establish a contractual relationship with a qualified proposer capable of best providing the NSDP with quality solid waste disposal services as further described in this RFP. The proposal format should include: (1) a narrative outlining the project approach, qualifications, and current workload and capability; (2) a list of past projects completed on the Navajo Nation; (3) a list of three references and phone numbers from recent clients; and (4) a copy of the Business License and Certificate of Liability Insurance. The contract will be awarded to the proposer who submits the best proposal in terms of: (1) products and services; (2) experience; (3) credentials; (4) project budget; and (5) implementation plan and schedules. If you have any questions regarding this RFP, call 928-871-6532 or email: rodgina.paul@navajo-nsn.gov. The Navajo Nation reserves the right to reject any and all proposals not within the projected budget and may elect to award the contract not solely based on the bid amount but on the bidders' qualifications. Questions should be directed to: Rodgina Paul, Program Manager III Navajo Special Diabetes Program P 0 Box 3748 Window Rock, Arizona 86515 Email: rodgina.paul@navajo-nsn.gov Telephone: 928-871-6532 Fax: 928-871-6543 This RFP is designed to allow qualified service providers to demonstrate their capability of providing solid waste collection and disposal services to NSDP. Three copies of completed proposals must be received, including the full fixed Cost of service. Proposals must be addressed in the following manner: Attn: Lorita Etsitty, Buyer *BID NO. 24-02-3240LE* Navajo Nation Purchasing Services Administration Building #1, Window Rock Blvd., Window Rock, Arizona, or mailed to P.O. Box 9000, Window Rock, Arizona 86515. Format: Proposals should be 8 1/2 inches x 11 inches, bound in a single document and organized in sections following the other specified under contents.