This is a service / maintenance or supply contract in Naperville, Illinois. Contact the soliciting agency for additional information.

The work in this agreement includes, but is not limited to, servicing sectional overhead doors, four-fold doors, rolling overhead doors, balanced doors, sliding doors, man doors, service counter doors, manual and electrically driven doors or gate operators, push buttons, key pads, key switches, door panels, hinges, cables, tracks, rollers, sprockets, pivots, wireless receivers and transmitters, electric eyes, safety edges, drive chains, weather stripping, springs, stops, vision panels, hydraulic systems, or other hardware or appurtenances attached to or included on various types of doors. Separate door or component replacements, specialty equipment, and new installations may also be included. The term shall be in effect from the date of award through April 30, 2025 with consideration for four additional one-year options depending on available funding, costs and the suppliers performance. However, the City may elect to seek additional services from other vendors or terminate this contract with a thirty-day written notice. All questions concerning this bid shall be submitted in writing at least five business days prior to the online bid opening to Ryan La Russo at larussor@naperville.il.us. The deadline for questions is Thursday, March 21, 2024 by 12:00 p.m. If required, a written response in the form of an addendum will be issued. No contact with the Public Works Department shall be made during the bid process. Questions asked after the deadline are not guaranteed a response All questions concerning the bid shall be submitted to the Procurement Services Team. Questions requiring a clarification or interpretation of the specifications shall be submitted to the Purchasing Division in writing at least five working days prior to the bid opening so that the Purchasing Division can issue a written response to all bidders in the form of an addendum. Whenever the answer to a question is contained in the bid documents, the bidder shall be directed to the provision in the specifications which responds to the question. The City of Naperville, Illinois will not be responsible for any other explanation of the specifications made prior to the receipt of bids. When a bid deposit is required as indicated on the Invitation to Bid, each bid must be accompanied by either a bid bond signed by a surety company authorized to do business in Illinois, a cashiers check or a certified check. For construction projects the bid deposit shall be in an amount equal to at least 10% of the amount of the bid. Any bid deposit shall be in an amount equal as indicated in the Invitation to Bid. When bids are awarded, the Purchasing Manager will return all checks except those of the successful bidder(s). The check(s) of the successful bidder will be returned upon the submission within ten (10) days of a properly executed performance bond. If no performance bond is required, the certified check will be returned. When noted in the specifications, the City reserves the right to require the successful bidder to supply a Performance Bond and a Labor and Materials Bond within ten (10) calendar days of acceptance of the bidders proposal by the City. The bonds, unless otherwise specified by the Purchasing Manager, shall be 100% of the total contract price. In the event that the bidder fails to furnish the above mentioned bonds within ten (10) calendar days after acceptance of bid by the City, then the bid deposit of the bidder shall be retained by the City as liquidated damages, it being now agreed that said sum is a fair estimate of the amount of damages that said City will sustain due to the bidder's failure to furnish said bonds. Unless the proposal form states that an alternate proposal is permissible, each vendor may submit only ONE proposal. If an unsolicited alternate is included in the bid, only the first proposal seen by the City will be read and considered. Unless otherwise specified in the specifications, all formal bids submitted shall be binding for ninety (90) calendar days following date of opening. A written request for the withdrawal of a bid will be granted if the request is received by the City prior to the specified time of opening. Bids submitted are offers only and the decision to accept or reject is a function of quality, reliability, capability, reputation, and expertise of the bidders. The City reserves the right to reject any and all bids or to waive any non-conformity in bids received whenever such rejection or waiver is in the best interests of the City. The City also reserves the right to reject the bid of a bidder who has previously failed to satisfactorily perform a contract, has not completed contracts on time, or whom investigation shows is not in a position to perform the contract. The City of Naperville reserves the right to award individual bids to more than one vendor if it is deemed to be in the best interest of the City. The City reserves the right to increase or decrease the contract quantity without penalty from the contractor to the City.