This is a service / maintenance or supply contract in Chicago, Illinois. Contact the soliciting agency for additional information.

Invitation for Bids (Ifb) for Equipment Maintenance, Repair, and Service to Luminator Brand Camera Video Recording Systems and Associated Equipment for a Period of 24 Months With a 12 Month Option. Contractor is Responsible for Maintaining the Luminator Brand Video Camera Systems in Proper Operating Mode and Ensuring That All Equipment is in an “as Built” Condition. All Emergency Service Calls Shall Be Pre-authorized by Bus – Warranty Oversight Department. Maintenance and Repair Coverage Extends Throughout the Twenty-four (24) Hour Day, Seven (7) Days Per Week, Three Hundred Sixty-five (365) Days of the Year. Contractor Must Respond to a Request by Warranty Oversight for Emergency Requests Within Four (4) Hours of Notification and Within Twenty-four (24) Hours by Bus Maintenance For Normal Request. However, Such Response Need Only Involve an Assessment of the Problem and What Plan of Action May Be Required. For Emergency Requests, Work Must Commence Within Four (4) Hours After First Notification by Bus – Warranty Oversight, Unless the Emergency Request is Triggered by Mmis, in Which Case Work Must Commence Within Four (4) Hours After Confirmation of Emergency by Cta Manager. For Normal Requests, All Work Must Be Fully Completed Within Seventy-two (72) Hours. For a Federal or State of Illinois Designated Holiday, Only a Normal Request for Service Can Be Made by the Cta to the Contractor. Estimated Expenditures : Based Upon Anticipated Expenditures, Cta Expects an Estimated Expenditure of Approximately $4,416,480.00 Under This Contract. This Figure is Furnished for Your Information Only and in No Way Represents a Commitment From Cta to Purchase a Specific Dollar Value of Material and/or Service. Maintenance and Repair Coverage Extends Throughout the Twenty-four (24) Hour Day, Seven (7) Days Per Week, Three Hundred Sixty-five (365) Days of the Year. Questions regarding this Bid must be submitted via Bonfire no later than 4:30 p.m. (CST) Friday, November 22, 2024. Questions will not be accepted after this date and time. For additional information, please contact Eric Sarpong, Procurement Administrator, esarpong@transitchicago.com.