This is a service / maintenance or supply contract in Riverside, California. Contact the soliciting agency for additional information.

Online Q&A Yes Q&A Deadline 02/14/2025 2:00 PM (PST) Brand Name or Approved Equal - When a Offeror/Bidder intends to submit a response for an item other than that specifically named in the solicitation's scope of work, Offeror/Bidder shall submit its request for an approved equal. If submitting a request for an approved equal, Offeror/Bidder shall attach the make and model of the proposed items along with specification sheets in the Q&A section. All requests must be received before the Q&A deadline. Accept/Reject - RTA reserves the right to accept or reject any and all responses, or any item or part thereof; or to waive any informalities or irregularities in responses. RTA shall have the sole discretion to determine the most responsive and responsible offeror/bidder. Exceptions/Deviations - Offeror/Bidder may list exceptions or deviations for Agency review and consideration. Each exception/deviation shall reference the particular section in the Scope of Work/Services, Terms and Conditions and/or Proposed Agreement Article (if applicable). Recommend exceptions/deviations be submitted during the Q&A phase. Proposals/Bids with exceptions/deviations not clarified during the Q&A/clarification phase may be eliminated from further consideration. Read Entire Document - The information contained in the Bid Information tab is is an overview of the requirements and does not substitute the details indicated in the entire document in the documents tab. You must read/review the entire document including the Proposed Agreement (if applicable). No Response/Decline Form - Offerors choosing not to submit a proposal/quote/statement are requested to complete and email the "No Response Decline" form only to the Procurement Official listed. Cost File - For the Cost File, upload the Price Form(s)/Bid Schedule. Response File - For the Response file, upload the Technical Proposal. If submittal is in response to a Request for Qualifications, upload Division 1 documents for the Response file. Save Periodically - Saving your information periodically will help prevent loss of data in case of power or internet connection failure and can speed up the submittal processing time. Required Documents - It is the responsibility of the Offeror/Bidder/Respondent to check all areas of the solicitation post before submission. Specifically, be sure to review the applicable Response Types in the Bid Information tab and the Documents, Q&A, Addenda & Email tabs. Acceptable forms of Financial Documentation - Audited financial statements, Dun and Bradstreet report, Filed Federal tax return for immediately preceding tax year, or One-page CPA summary. Riverside Transit Agency (RTA or "Agency") is soliciting Firm-Fixed-Price proposals for a Contractor to procure, install, and configure a modern cloud-based Ring Central, or approved equal, VoIP phone system. The Agency seeks a Contractor to provide a complete turn-key phone solution, including procuring licenses, associated implementation services, training for solution administrators and end-users, and ongoing support and maintenance services. RTA anticipates the award of a firm-fixed priced contract for a three-year base term with two one-year option terms.