This is a service / maintenance or supply contract in Fort Drum, New York. Contact the soliciting agency for additional information.

The Contractor shall supply all personnel, supplies, equipment, tools, supervision, and all other items necessary to provide Electrical Services for Owner. Services shall include clean-up, disposal of debris, report submittals, project schedules, permits, on-site coordination, and overall management of the project. Prior to work check with Owner representative on Heat Maps, Yardi Maintenance Notes and/or O&M plan to identify homes with environmental exposures. Adhere to all IIF Standards and Commitments. The Contractor acknowledges that this contract IS NOT subject to Davis-Bacon Prevailing Wage Rates. 1. Additional Services. The Contractor shall provide site-specific quotes for any additional services beyond those identified herein for Owner's review and approval prior to the commencement of work. 2. Reports and Record. Contractor shall submit Owner required monthly reports for the previous month's data. The Owner will work with the Contractor to determine the appropriate content, format and deadline for the reports required. 3. Safety Submittal Binder. Contractor shall provide a safety submittal binder containing the applicable contents shown in the Owner's "Safety Submittal Checklist" document. The Contractor shall attend a preparatory meeting to review the contents of its safety binder with the project EH&S team prior to onsite work. 4. Owner Established Meetings. Contractor shall have a responsible contract representative available to attend periodic mandatory meetings. Trade Specific Conditions Service-Related Work Contractor shall provide professional Electrical services as needed to support Owner's operations. Work will generally be requested through the Owner's Service Desk by way of work order and purchase order. 1. Service Call. Hourly labor rate. The Owner shall classify service calls according to the following priorities: Routine, Urgent, or Emergency. a. Routine Call. Contractor shall respond to routine work within 1 day after receipt of the service call and shall complete the work within two (2) business days after response. The contractor shall submit the completed work order to the Owner no later than one (1) business day after the work has been completed. Routine calls shall be accomplished Monday through Friday 8:00 a.m. - 5:00 p.m., excluding Owner-observed holidays. b. Urgent Call. The Contractor shall provide corrective action at the work site within four (4) hours after notification of the call and shall remain on the job until the urgent situation has been successfully remedied. The Contractor shall submit the completed work order to the Owner no later than one (1) business day after the work has been completed. Urgent calls shall be accomplished 24 hours a day, 7 days per week, including Owner-observed holidays. c. Emergency Call. Emergency work takes priority over other calls and requires immediate action, including diversion of personnel from other jobs. This work is necessary to protect the health and safety of the Owner's residents. The Contractor shall provide corrective action at the work site within one (1) hour after notification of the call and shall remain on the job until the emergency situation has been successfully arrested. The Contractor shall submit the completed work order to the Owner no later than one (1) business day after the work has been completed. Emergency calls shall be accomplished 24 hours a day, 7 days per week, including Owner-observed holidays. 2. Work Order Documentation. The Contractor shall document the following information on each completed service call: a. Location of work b. Owner's work order number c. Date and time the work started (Do not include travel time to site) d. Date and time the work was completed e. Description of work performed and detailed breakdown of materials, etc. f. Responding technician(s) identification/signature g. Resident's endorsement/signature 3. Responsible Resident Present. If the resident or a responsible adult is not present when responding to a service call and the home does NOT have Permission to Enter (PTE) on the work order, leave a courtesy tag on the door (with the time, date, address, service call information and a contact phone number). a. Routine Calls. If the resident fails to contact the Contractor within 48 hours, document the missed appointment and return the work order to the Owner's Service Desk. b. Urgent and Emergency Calls. Document the missed appointment and notify the Owner's Service Desk immediately. 4. Permission to Enter Residence (PTE). If the resident is not present when responding to a service call, and the home has PTE on the work order: a. No Pets - Please complete services and leave a courtesy tag on the door (with the time, date, address, service call information and a contact phone number). Document the completed appointment and notify the Owner's Service Desk before close of business. b. Has Pets or person under the age of 18 without a responsible adult present - Leave a courtesy tag on the door (with the time, date, address, service call information and a contact phone number). Document the missed appointment and notify the Owner's Service Desk immediately. Safety Considerations Refer to Exhibit C of the Work Order Master Agreement - Health & Safety Requirements, Including Global Minimum Requirements (GMR's). Data Privacy Refer to Attachment A - Data Protection Requirements