This is a service / maintenance or supply contract in Phoenix, Arizona. Contact the soliciting agency for additional information.

Written Inquiries Due Date: June 18, 2025, 11:00am The City of Phoenix invites sealed offers for electrical parts and supplies on an as needed basis for a three-year term, with (2) one-year options commencing on or about October 01, 2025, in accordance with the specifications and provisions contained herein or the "Effective Date" which is upon award by City Council, conditioned upon signature and recording by the City Clerk's department, as required by the Phoenix City Code, whichever is later. The Offeror shall have certain capacities and support mechanisms in place for the successful performance of this contract on a citywide basis. These capacities and support mechanisms shall include but are not limited to the following: Business Capacity The Offeror shall have the ability to ensure acceptable performance under a citywide contract including the ability to create and manage numerous individual accounts for order placement, billing and reporting purposes and the ability to provide a full range of products, materials, parts, and service for electrical parts and supplies offered in order to meet the demands of the City. This shall include the ability to resolve customer disputes, handle multiple communications from accounts and provide excellent customer service. Key Personnel The Offeror shall have in place capable key personnel trained and responsible for providing the following services. A separate staff member is not required for each area described but each of these duties shall be specifically assigned to someone capable of performing each of these duties. City of Phoenix Contract Representative - knowledgeable on all aspects of the contract, will handle contract administration requests and resolve problems that may arise. (Main point of contact for the City of Phoenix Procurement Office) Catalog Maintenance - maintain electronic and hard copy catalog along with resolution of City of Phoenix contract pricing issues. Spend Management Representative - knowledgeable in various spend management techniques and experience in the successful application of those techniques. Contract Data Analyst - capable of analyzing and reporting on various contract data inquiries including but not limited to contract spend data, usage trends, etc. Contract Customer Service Representative - appropriate number to provide City of Phoenix specific customer service and contract administration including but not limited to; return policies, after hours service, post-sales support, out of stock, order tracking, quality assurance, and orders. 3.2. Ordering Capabilities The Offeror shall have the ability to handle electronic, P_-card, hard copy, phone, and walk in/will call orders as described within this solicitation. This includes providing and maintaining electronic and hardcopy catalogs along with toll-free phone customer service for ordering support and also web based catalogs that are maintained for the sole purpose of the City of Phoenix Contract products and services. In the absence of electronic and hardcopy catalogs for ordering purposes, supplier will respond to request for quotes within 24 hours of requests. 3.3. Delivery Commitment Offeror shall have clear policies in place for delivery completion time frames and minimum delivery commitment to the City. 3.4. Product Availability All products offered shall be available for ordering at the time of contract award and throughout the life of the Contract. Changes to products that are available under any resultant contract cannot be made without prior written approval from the City in the form of a written contract amendment. 3.5. City Delivery Upon request of the City, the Offeror shall provide inside delivery to specific locations at no extra charge. Inside delivery is defined as inside the customer's business, building or outer property grounds. Delivery for in stock items shall not exceed 48 hours (within 24 hrs. is preferable). The Offeror shall have policies in place regarding late delivery such as order cancellation policy, discounts given for late deliveries, order tracking, etc. City may have policies in place for the imposition of penalties for offerors that have continual late deliveries. These may include but are not limited to cancellation of order, future non use of offeror or filing of vendor performance report with the State Procurement Office. 3.6. Distribution/Warehouse Facilities The Offeror shall provide adequate warehouse facilities and distribution network dedicated to the successful performance of the awarded contract. This shall include but not limited to adequate volume stock levels, staff levels, fill rates and will call capabilities. The Offeror shall have a policy in place for damaged freight, shipping and invoicing error, defective items and other policies that increase the ability to deliver customer orders in a timely and accurate manner. 3.7. Product Requirements Catalogs Catalogs and/or price lists shall be made available in both electronic and hardcopy formats upon request from the City. An accessible website that contains a downloadable catalog or price list or an interactive web catalog or price list shall also be available for use by the City. All catalogs that are made available to the City for use under this Contract shall only contain products included under this Contract. The Offeror shall not represent any product that is specifically excluded as a product covered under this Contract. The Offeror shall have a process in place for removing items determined to be exclude from this Contract. Core List The Offeror shall provide discounted firm fixed price for specific item or their equivalent listed within the core product list. The Offerors shall provide products and pricing for electrical parts and supplies. The Core List reflects the most common or frequently purchased under the existing City contracts. Use of a brand name is for the purpose of describing the standard of quality, performance, and characteristics desired and is not intended to limit or restrict competition. Products substantially equivalent to the brands designated qualify for consideration. The Core List may change during the term of the Contract. Changes may be made to the Core List at the time of renewal and shall reflect the most common products purchased under the Contract to provide the best value to the City. If multiple contracts are awarded, the core list shall have the ability to reflect the usage under each Contract. Core List Item Description Prevails - In the case of discrepancy between the Description or Manufacturer Part Number and Manufacturer, the Description shall govern. 3.8. Product Categories The Offeror shall provide an established catalog/price list(s) containing comprehensive selection of products at a minimum. Pricing for all non-core/catalog items shall be based on a single fixed discount percent (%) from an establish list price. There is no limit to the number of commodities or equipment offered under each category nor is the Offeror required to provide all items included in the description of the category. All products offered under any category shall fall within the general category description. If there is any question as to a products inclusion in a category, the Procurement Officer shall make the final decision. The following is a general description of the product categories available under this contract along with any additional requirements of the products within each category. Electrical Electrical Components shall include, but not be limited to: Gang Boxes, electrical Metallic Tube (EMT) Conduit, Wire Connectors, Clamp Connectors, Switches Electrical Boxes, Couplings, Circuit Breakers, Outlet, Wire Pulling Lubricant, Multi-purpose Ties, Wall Plates, Timers and Relays, Wire & Cable, Power Supplies, Plugs and Receptacles, Electrical Hardware and Fasteners. All electrical parts and supplies shall be provided in accordance ith the appropriate Federal, State, and Local Standards and Regulations. Applicable standards and regulations that shall be followed include but are not necessarily limited to: UL Standard 797 Electrical Metal Tubing American National Standards Institute (ANSI) C80.3 National Electric Code (NEC) NEMW, UL, CSA Standards Lighting Shall include, but not be limited to: Energy Saving Lamps, (Fluorescent, High Intensity Discharge, Traffic Signal lamps, and Incandescent), Ballasts, LED Lighting, Light Sensors, Exit Signs and Emergency Lighting. All lamps and ballasts supplied under this contract shall be energy saving. It shall be recommended that all Standard A19 Incandescent Bulbs be replaced with energy efficient alternatives. All lamps and ballasts shall conform to all applicable Federal, State and Local laws, regulations and standards including but not limited to: 2012 Federal Lighting Legislation Restriction of Hazardous Substances Directive (RoHS) All mercury containing lamps shall be clearly marked and shall have passed US EPA's Toxicity Characteristics Leaching Procedure (TCLP) and not be classified as a hazardous waste. Electronic ballasts shall meet the limits of FCC Title 47, Parts 15 and 18 limitations for electromagnetic interference (EMI) radio frequency interference (RFI) and shall have at least a 5 year warranty. It shall be indicated if the electronic ballasts has been rated by NEMA Premium Electronic Ballast Program. ANSI C82 Ballasts Standards ITE publication "Standard for Traffic Signal Lamps" and the ADOT Standard Specifications for Road and Bridge Construction (1996) - Lamps to be used in vehicular traffic signal faces. If there are existing T12 systems, they shall be recommended to be converted to T8 Systems. Energy Policy Act (EPACT)-AII Lamps Light Sensors shall have a standard 5 year warranty and shall be UL and CUL listed. Exit signs shall have an input power demand of 5 watts or less per face and NEMA Premium Exit Signs shall be recommended. 3.9. Service and Program Requirements Customer Service The Offeror shall provide customer service representatives, knowledgeable about the contract, to handle questions and resolve problems that may arise. Customer Service requirements shall at a minimum include: Representatives available to contract users during normal business hours that have on-line access to information to provide immediate response to inquiries concerning the status of orders (shipped or pending), delivery information, back-order information, contract pricing, contract product offerings/exclusions, billing questions or issues, contract compliance requirements, and general product information. Shall be accessible by toll free phone number, fax, email, or internet. Emergency number for after-hours use. An escalation process that addresses unresolved issues.