This is a service / maintenance or supply contract in Tampa, Florida. Contact the soliciting agency for additional information.

The following outlines the scope of work and instructions: Maintaining the reliability and performance of escalators is vital to the seamless operation of the facility, especially given its service-driven nature. A service provider is required with expertise in preventive maintenance, real-time monitoring, and rapid-response repairs. The ability to proactively identify and address issues through connected services and predictive maintenance is critical to keeping equipment running optimally and reducing the risk of unexpected failures. A highly trained technician must be specifically assigned to the facility, possessing in-depth knowledge of the equipment and operational needs, and capable of proactive communication and problem-solving. The technician should anticipate service demands, coordinate maintenance to avoid disruptions, and communicate effectively regarding technical matters and operational priorities. Routine maintenance and support during special events, where escalator performance is critical, must be provided. The technician should be responsive, accessible, and able to provide immediate solutions during high-traffic periods. A company that offers strong working relationships through a dedicated technician and a responsive support team is required. The service provider must offer preventive service, clear communication, and event-driven operational support. Maintenance of escalator handrails, including regular inspections, cleaning, and proactive repairs, is essential for safety and functionality. Reliable inventory management for critical repair parts is expected to minimize downtime. Effective and transparent communication regarding maintenance updates, repair timelines, and service schedules is required to facilitate operational planning and prevent disruptions, especially around scheduled events.