This is a service / maintenance or supply contract in Fort Gordon, Georgia. Contact the soliciting agency for additional information.

The contractor shall pick up, store, retrieve, re-file, destroy, and ship records to other Federal Records Centers. The contractor shall have a climate controlled secured storage facility that houses media records (paper, diskettes, tapes, videotapes, CD Roms, X-Rays, micrographic and electronic records). The facility is required to store classified documents in a separate and secured type of environment that meets regulatory requirements. Approximately 760-1.2 cubic feet (or equivalent) cartons for storage, with the number of cartons fluctuating based on storage and destruction. A customer service phone number must be available 24 hours a day, 7 days a week, and a trained representative of the vendor must be able to physically respond to the site within 2 hours of notice, available from 8:00 am to 8:00 pm EST, Monday through Friday, excluding holidays, with an average response time of eight business hours. The contract will cover storage and shredding of non-paper media records, classified documents (including those with privacy-protected and protected health information/personally identifiable information) adhering to HIPAA rules, on-site shredding of approximately 1,500 units per year of paper and non-paper media, and approximately 800 computer hard drives for destruction. Records are also destroyed and retired to Federal Records Center AMEDD Records Processing Center, St. Louis, MO. An additional one-time annual bulk purge (historically 20 pallets) may be required. The service agreement shall comply with Army regulatory requirements described in AR 25-400-2, Air Force regulatory requirements described in AFI 33-322, and National Archives and Records Administration requirements.