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Published April 24, 2026 at 8:00 PM

Updated May 21, 2026

This is a service / maintenance or supply contract in Mississauga, Ontario. Contact the soliciting agency for additional information.

Ornge is seeking proposals for the provision of a cloud-based Unified Telephony and Contact Centre solution to replace end-of-life on-premises phone systems and support 24x7 operations across all Ornge facilities, including the Operations Control Centre and remote bases. The solution must provide highly available, resilient telephony and contact centre services, complying with all applicable healthcare, privacy, and security requirements. Official bid documents must be obtained from www.merx.com and bid submissions must be done through the Merx platform.

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Office

$2,000,000.00

Public - City

Service, Maintenance and Supply

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5310 Explorer Drive, Mississauga, ON

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