This is a service / maintenance or supply contract in Devine, Texas. Contact the soliciting agency for additional information.

The City of Devine Texas (City) intends to award a contract for municipal solid waste collection, disposal. The City is requesting proposals for the collection, removal and disposal of municipal solid waste for residential and commercial services and to divert suitable materials for recycling. The City of Devine reserves the right to accept any Request for Proposal or to reject any or all Request for Proposals, to waive irregularities and/or informalities in a Request for Proposal, and to negotiate a contract with any proposer in any manner, consistent with law, deemed in the best interests of the City. Scope of work/services to be performed: Provide a plan with details on service methods and descriptions of services, which will be provided for the City of Devine. The service plan should include, but not necessarily be limited to, the following: o Firm's emphasis on public relations, customer education; and environmental programs; o Billing for solid waste services to the individual customer; o Quality control methods, complaint management and resolution procedures; o Residential and commercial solid waste collection operation, including hours and days of the week, provide curbside pickup, twice a year, for the semi-annual large item/brush pick-up o Non-routine and holiday collection procedures and methods for customer notification; o Specify any limitations on items to be collected and requirements for preparing unusual items for pickup; o Describe the containers to be provided, specify the time frame for their provision to new customers, and any related policies regarding distribution and replacements, damage to containers; o Discuss any complementary or additional services available to improve the value taxpayers are receiving or to enhance their quality of life or address special needs; o Discuss traffic safety plans for areas around and near schools; o Discuss methods for handling barriers to collection, including blocked streets; o Describe the capital equipment available to provide the proposed services. Note the age, weight, and condition of collection trucks and state how many are from line units and how many are spares. Describe the plan to be used to assure that equipment shall be available to meet the service plan at all times. Describe how leakage or debris from vehicles will be minimized and/or handled; o Discuss disposal and processing sites; o Discuss methods for ensuring customer satisfaction and service quality and related company policies; o Discuss how the company will notify the City in case of equipment breakdown or other event which may delay the picking up of solid waste; and o Discuss worker-training, use of temporary drivers versus company drivers.