This is a service / maintenance or supply contract in Kalamazoo, Michigan. Contact the soliciting agency for additional information.

The City of Kalamazoo is seeking a qualified and experienced parking management firm, hereafter referred to as the Company, to operate and manage its downtown parking assets. The City is particularly interested in parking management firms with municipal system experience and expertise in customer service, curbside management, and proven parking control technologies. INTRODUCTION/PROJECT SUMMARY Kalamazoo is a city of 74,000 people in Southwest Michigan. Its downtown is a regional hub dominated by higher education, banking, financial services, government, and hospitality. In addition, downtown's many cultural amenities, restaurants, and bars draw strong traffic in the evening and weekend. The City of Kalamazoo owns and manages over 2,750 parking spaces in its downtown. These parking spaces are contained within two parking ramps, six surface parking lots, and over 1,200 on-street spaces. The parking ramps are owned by the City, whereas the surface lots include some City-owned and some privately-owned properties, which are operated through agreements. The City of Kalamazoo is seeking a qualified and experienced parking management firm, hereafter referred to as the Company, to operate and manage its downtown parking assets. The City is particularly interested in parking management firms with municipal system experience and expertise in customer service, curbside management, and proven parking control technologies. In 2022, the City contracted a parking & mobility consulting firm to oversee the parking management Company and assist in implementing a 2019 parking plan, hereafter referred to as the 'Blueprint'. The Company will report to the Community, Planning & Economic Development Deputy Director but will be overseen by the parking & mobility consulting firm. This plan includes recommendations that would impact the parking management consultant, such as changes to supply, parking control technology, pricing, time limits, and more. As such, the Company must be able to scale service and adjust to changing conditions. Questions about this RFP should be directed to: Department Contact: Christina Anderson, City Planner at (269) 337-8811 or andersonc@kalamazoocity.org