This is a service / maintenance or supply contract in East Syracuse, New York. Contact the soliciting agency for additional information.

Additional parts or other equipment required for maintenance and repair of the systems may be stored at the contractor's facilities with the understanding that delivery of the same for emergency procedures must be made within four (4) hours to the job site. Other materials and equipment normally not stocked by the contractor locally must be available within twenty-four (24) hours for delivery to the job site from remote facilities and/or supplier. Once material/parts are on site (and not considered a major repair requiring a team) the contractor shall have personnel install components within 24 hours of receiving material. For major repairs requiring a team, the contractor must contact the owner immediately and get authorization for additional time if needed but be completed within no more than 5 business days. Spare parts and materials for preventative maintenance on site shall be cataloged and inventoried. Such parts may be used by the contractor for duties specified herein and replaced at the contractor's cost when such materials are covered under the terms of this contract. Contractor shall program all elevator emergency communication devices to meet applicable code requirements and ensure proper connectivity to designated monitoring systems. Initial programming shall be completed within one (1) week of contract commencement. Thereafter, contractor shall verify and reprogram devices as necessary during scheduled preventive maintenance procedures or as warranted by failed communication tests, system updates, or changes in monitoring protocols. All programming shall be documented and submitted to the owner for recordkeeping. All materials and parts are to be new and of the best quality of the kind specified. Installation of such materials shall be accomplished in a neat workmanlike manner. In case the contractor receives written notification from the owner stating the presence of inferior, improper, or unsound materials or workmanship, the contractor shall, within twenty-four (24) hours, proceed to remove such work or materials and make good all other work or materials damaged thereby. If the owner permits said work or materials to remain, the owner shall be allowed the difference in value or shall, at its election, have the right to have said work or materials repaired or replaced as well as the damage caused thereby, at the expense of the contractor, at any time during the contract term.