Renovation of a municipal facility in Syracuse, New York. Conceptual plans call for the renovation of a municipal facility.

This project will focus on renovations and overall improvements to the third and fifth floors of the Civic Center, focused on DSS intake and services. The Department of Social Services (DSS) operates key client-facing programs on the 3rd and 5th floors of the Civic Center, including SNAP Intake and Undercare, HEAP, Temporary Assistance (TA) Undercare, and the Childcare Assistance Program. These programs involve staff conducting telephone interviews to re-determine eligibility and collecting required documentation through various channels, including in-person drop-off on the 2nd floor, email, mobile upload, fax, and online submission. All associated administrative tasks, such as faxing, mailing, scanning, and answering calls, are performed on-site. Currently, 106 employees are located on the 3rd floor East and West, and 77 employees are on the 5th floor West. Both areas are overcrowded. The existing layout, furniture, and equipment are outdated and no longer meet the needs of current service delivery. To improve functionality, safety, and working conditions, Facilities Management will oversee a renovation and modernization project for these floors. The project will address space constraints, enhance service efficiency, and support a more comfortable and professional environment for staff and clients. The majority of funding for this project will go towards furniture, carpet, ceiling tile, paint and some new lighting. In early 2026, the County plans to seek legislative approval to authorize $1.1 million in borrowing to fund the proposed scope of work. The project is included in the County's 2026-2031 Capital Improvement Program (CIP). As of November 11, 2025, further details have not yet been identified. *Project information has been obtained through a public capital improvement plan (CIP). A CIP is a financial schedule for short- and long-range projects which is updated regularly. Information listed in the CIP often evolves based on funding availability and the project details, including timeline and value, are subject to change. The content management team will continue to pursue additional details as they become available.