Renovation of an educational facility in Glassboro, New Jersey. Completed plans call for the renovation of a educational facility.

** As of 06/10/2025 project has been awarded to Dynamic Security Professionals LLC but no awarded amount available.** Surveillance, Card Access, and Burglar Alarm Systems Please direct any questions to bids@rowan.edu or 856-256-4171. Questions Due 4/8/25 Site Visit n/a Questions: All questions must be submitted via email to bids@rowan.edu with the name and number of the RFP in the subject line. RFP 25-18 Surveillance, Card Access, & Burglar Alarm Systems Questions will not be accepted by telephone. All questions submitted will be answered on The Office of Contracting and Procurement website on the date indicated below. Stacie Mori Office of Contracting & Procurement E-mail: mori@rowan.edu SCOPE OF WORK & RESPONSIBILITIES A. Installation Methods and Compliance 1. All work shall be done in accordance with applicable standards including, but not limited to, the American National Standards Institute (ANSI) and the National Fire Protection Association (NFPA). B. The contractor is expected to furnish, at no additional cost to Rowan, tools and equipment normally associated with the trade, including but not limited to: 1. Tools necessary to fully install any security equipment, including, but not limited to, the following vendors - STiD, Allegion, Axis, Bosch, Honeywell, Mercury C. The contractor is expected to own or have immediate access to required tools and heavy equipment for installation of physical security equipment including at a minimum: 1. One Bucket Truck with minimum boom height of 42' D. The Contractor shall be required to submit a list of all company owned heavy equipment. E. When required by Rowan University the awarded contractor shall install any security related electronic equipment related to the project including strikes, exit devices, alarm panels, door and other contacts, panic buttons, wireless controller gateways, mag strikes, cameras, etc. This installation shall be decided by the University. F. When required by the University, all pathways including but not limited to hooks, straps, cable tray and conduit shall be installed for the purpose of installing access control low voltage cables. All category 6, 6a, 7 and other cables for cameras and other ethernet enabled devices shall be installed by other contractors at the convenience of the University. G. Annual On-Site Support and Service Agreement(yearly SLA): The selected vendor must provide comprehensive, ongoing maintenance and support services to ensure the reliability, security, and optimal performance of Rowan University's electronic access control, surveillance, and alarm systems across all campuses. This includes, but is not limited to: 1. System Uptime, Software Maintenance, and Firmware Updates: The vendor must demonstrate 24/7/365 system availability with proactive monitoring. In the event of a reported system outage, the vendor shall: a. Acknowledge the initial service request within two (2) hours. b. Dispatch on-site personnel to restore service following the below SLA's: i. Within one (1) hour for residential based hardware issues. ii. Within two (2) hours for high trafficked cameras. iii. Within two (2) hours for Genetec and RS2 software downtime. iv. Within four (4) hours for all other related tickets during normal business hours. c. Regular updates, patches, and performance optimization for: i. Genetec Surveillance Software and Database ii. RS2 Access Control Software and Database iii. Firmware updates for all supported hardware, ensuring security, compatibility, and optimal performance. 2. Hardware Maintenance and Support 1. Hardware Maintenance Plan: It is anticipated that the awarded vendor(s) will work with the University to develop a hardware maintenance and replacement cycle plan that will be mutually agreed upon between both parties. 2. Routine inspections, preventive maintenance, and emergency repairs. 3. Hot-swap replacement of faulty hardware to minimize disruptions. a. Vendor responsible for appropriate inventory of all supported hardware in order to support the four (4) hour restoration SLA. 4. 24/7 Support for the following hardware infrastructure (as of January 2025): a. 2,777 Card Readers b. 283 Access Controllers c. 2,600 Cameras d. 20+ Burglar Alarm Systems H. All quotes must include list price, discount percentage, extended price, quantity, total extended price I. All work estimated under this RFP must be approved by Rowan University's Director of Card Services or the Director of Security Operations before quotes are provided to the University. J. All invoices must reference a Rowan University issued PO number K. All invoices must include serial number(s) when possible. L. Maintain inventory of all security related hardware and software.