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Published December 22, 2025 at 7:00 PM

Updated December 23, 2025

This is a service / maintenance or supply contract in Silver Spring, Maryland. Contact the soliciting agency for additional information.

Comprehensive full-service maintenance and repair plan for Illumina NovaSeq 6000, SN A01716, including provision of NovaSeq 6000 Silver Support Plan (CAT#: 20019988) for the specified equipment. The one-year support plan must include: full coverage for OEM parts and labor/travel for OEM certified and authorized service technicians; no-cost replacement of proprietary reagents lost upon hardware failure; one on-site preventative maintenance visit performed according to OEM standards and requirements by OEM certified and authorized service technicians; remote technical support from OEM certified and authorized service technicians, available at a minimum from 0600 to 1800, Monday through Friday; on-site response by OEM certified and authorized service technicians within two business days of a hardware performance issue; control software and hardware updates according to OEM standards and requirements; on-site applications support and remote monitoring; and discounts on advanced training for laboratory operator personnel.

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Laboratories

$10,000,000.00

Public - Federal

Service, Maintenance and Supply

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